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categories: Business Management

Business
Management
SDG 8: Decent Work and Economic Growth

Basics of Hospitality Management

Duration: 0 h 41 m / 9 lessons

Level: General

Course Language: Arabic

By the end of this course, you will be able to

  • About the importance of the hospitality sector in general and the human factor in particular, and the extent to which the latter affects the success of any hotel.

  • The art of managing any hotel institution to ensure its success. Also, the difference between a "customer" and a "guest" and the extent to which this variation affects the sector.

  • What can be a risk to any institution, whether a hotel or not. You'll also learn the success factors of any hotel and how to make sure they exist.

Course details

  • 0 h 41 m/9 lessons
  • Last updated: 30/6/2021
  • Course completion certificate

Course Content

Free lessons

1.

Introduction

2 Minutes

About this course

This course revolves around the basics of management in the hospitality sector, which is very sensitive as it depends on the human factor, and the art of dealing with human beings according to their personalities. Also, this course includes everything related to this area, where it starts by explaining the difference between a "customer" and a "guest." This course is taught by Anan ElGalaly, Founder Of Helnan Hotels. ElGalaly speaks about the success factors of any hotel in detail, which are "location" and "management". He also talks about what is considered a risk to any institution, whether it is a hotel or not. This course is delivered in Arabic.

Course requirements and prerequisites

There are no requirements or prerequisites for this course; your interest in the topic and your commitment to learning are the only things you need to gain the most benefit from it.

Mentor

Basics of Hospitality Management

Duration: 41m / 9 lessons
Level: General
Course Language: Arabic