By the end of this course, you will be able to
Determine the salesman's tasks and responsibilities in the sales process. You will also learn the basics of sales negotiation, how to deal with customers and negotiate to reach an agreement that satisfies both parties.
Analyze customer objectives and use appropriate strategies to achieve your goals and meet customer needs in addition to providing convincing arguments to convince them to buy the product or service.
Build strong and sustainable relationships with customers after the sale and you will explore motivation theory and how it can be used in the selling process. Moreover, you will learn about difficult customer patterns and how to deal with them effectively.
Course details
- 1 h 0 m/10 lessons
- Last updated: 12/11/2023
- Course completion certificate
Course Content
Introduction
Introduction
Sales Principles
The Sales Process
Negotiation in Sales
Strategies of Negotiation
Who is the Professional Salesperson
Sales & Customer Service
Types of Sales
Difficult Client's Personality Patterns & How to Deal With Them
Conclusion
About this course
In light of the intense competition in the sales market, the salesman must be aware of the latest trends and evolving consumer needs and trends. If you are looking for a way to develop your skills as a professional seller and increase your success in the field of sales, then this course is the right place for you. We will explore the different types of sellers and learn about the tasks of a salesman and the skills he needs to succeed in this field. We will also learn the basics of sales negotiation, how to deal with customers, and achieve profitable deals for both parties.
Course requirements and prerequisites
There are no requirements for this course. Your interest in the topic and your commitment to learning are all you need to achieve the utmost benefit from this course.
Mentor
Ayman Bakry
Human Development Coach
4,048 Learners
3 Courses