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categories: Soft Skills

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SDG 8: Decent Work and Economic Growth

Core Coaching Skills for Leaders

New
Duration: 1 h 12 m / 19 lessons

Level: General

Course Language: Arabic

By the end of this course, you will be able to

  • Understand the difference between coaching and counseling, and the role each plays in training and developing employees, as well as how a leader manages complex workplace situations while maintaining a healthy work-life balance.

  • Develop coaching skills and the ability to build strong relationships with your team through effective communication and demonstrating empathy.

  • Apply the six rules of active listening to improve the quality of interaction and communication, with a focus on deeply understanding your team’s challenges.

  • Use the GROW Model for setting goals and helping your team achieve them through specific and focused steps.

  • Recognize the importance of feedback and apply the sandwich strategy to provide constructive feedback that enhances team performance.

  • Learn the five conflict resolution strategies and implement effective conflict resolution steps to improve the work environment and enhance team collaboration.

Course details

  • 1 h 12 m/19 lessons
  • Last updated: 20/10/2024
  • 5 learning resources
  • Course completion certificate

Course Content

Free lessons

1.

Steps to Build Rapport

2 Minutes
2.

The Importance of Effective Listening

1 Minutes
3.

Conflict Causes

2 Minutes

About this course

Leadership through coaching has become essential for leading and managing teams, as well as building cohesive teams and successful work environments. The role of a leader requires training and guiding the team toward goals, developing their skills, and motivating them. This course is specifically designed for leaders who seek to enhance their leadership coaching and effective training abilities by gaining a deeper understanding of the core elements that form the essence of the relationship between the leader and their team. Throughout this course, you will discover the tools and strategies you need to build strong relationships, foster trust, and empower teams through support and guidance. We begin by understanding the key differences between coaching and counseling, and how each can contribute to individual development based on their needs. You will learn the steps to build successful professional relationships with your team and colleagues, the importance of emotional intelligence and flexibility, and the role of empathy in effective communication, which strengthens bonds and motivates the team to achieve shared goals. We will dive deeply into active listening skills, where you will learn the six rules that enable you to better understand others, an indispensable skill for any leader looking to improve the quality of communication with their team. In addition, you will learn about the types of questions you can use to encourage deep thinking and fruitful discussions, which are foundational to the GROW Model for goal setting and effective guidance. As for feedback, you will learn how to provide it in ways that enhance performance and motivate the team to continuous improvement, using the sandwich strategy that combines constructive criticism with positive reinforcement. No leader’s skills are complete without knowing how to handle conflicts, so we will address the causes of conflict in work environments and the best strategies to resolve them effectively. You will learn about the five conflict resolution strategies and how to apply effective conflict resolution steps to maintain a harmonious and productive work environment. By the end of this course, you will be able to activate essential coaching skills that will enable you to lead your team toward success and excellence, thanks to effective communication methods, the ability to build strong relationships, and innovative ways to resolve conflicts. This course is not just training; it is a journey to redefine the leader’s role in building exceptional teams.

Course requirements and prerequisites

There are no requirements for this course. Your interest in the topic and your commitment to learning are all you need to achieve the utmost benefit from this course.

Mentor

Core Coaching Skills for Leaders

New
Duration: 1h 12m / 19 lessons
Level: General
Course Language: Arabic