Develop Sales Team Performance Using CRM

categories: Sales & Marketing

Management

Marketing

Planning

Sales

SDG 8: Decent Work and Economic Growth

By the end of this course, you will be able to

Develop a solid grasp of Customer Relationship Management (CRM) concepts and explore various CRM software solutions and their functionalities.
Discover how CRM software can streamline and automate tasks, saving valuable time and effort.
Generate and interpret CRM reports to track sales performance and gain the ability to monitor and assess sales activities on a daily basis.

Course details

3 h 2 m/29 lessons
Last updated: 4/2/2024
Course completion certificate

Course Content

Free lessons

Course Introduction

4 Minutes

Planning Concept and Planning Outcomes

5 Minutes

How to Paln With Practical Implementation

5 Minutes

1. Course Introduction

Course Introduction

4 Minutes

2. Planning

Planning Concept and Planning Outcomes

5 Minutes

How to Paln With Practical Implementation

5 Minutes

Types of Planning 1

1 Minutes

Types of Planning 2

3 Minutes

Types of Planning 3

1 Minutes

Types of Planning 4

4 Minutes

3. Sales Process

Concept of Selling, Forms and Types of Selling

4 Minutes

Sales Strategy and Process Steps

4 Minutes

Practical Application of Sales Strategy and Process Steps

7 Minutes

The Importance of the Customer and Understanding the Customer Journey

7 Minutes

Modern Sales Strategies Using Data to Increase Sales

4 Minutes

How to Use Data-Driven Sales Strategies

5 Minutes

4. Sales Activity Planning

The Role of Planning in Sales

9 Minutes

Sales Team Resources

5 Minutes

5. Customer Relationship Management "CRM"

Customer Relationship Management Programs

3 Minutes

Uses and Role of CRM

4 Minutes

How to Use Customer Management Tools

5 Minutes

CRM Examples and Applications

2 Minutes

Getting to Know Hubspot CRM 1

7 Minutes

Getting to Know Hubspot CRM 2 (Contact)

19 Minutes

Getting to Know Hubspot CRM 3 (Account)

8 Minutes

Getting to Know Hubspot CRM 4 (Profile)

19 Minutes

Getting to Know Hubspot CRM 5 (Sales)

5 Minutes

10.

Getting to Know Hubspot CRM 6 (Deals)

6 Minutes

11.

Getting to Know Hubspot CRM 7 (Quotes)

5 Minutes

12.

Getting to Know Hubspot CRM 8 (Tasks)

5 Minutes

13.

Getting to Know Hubspot CRM 9 (Reporting)

8 Minutes

6. Course Wrap Up

Course Wrap Up

4 Minutes

About this course

In a fast-paced and highly competitive business, efficient sales and exceptional customer management are the cornerstones of success. This course is your gateway to mastering the art of Customer Relationship Management (CRM) and leveraging it to enhance your sales team's performance. Get ready to explore strategies, tools, and techniques that will not only save you time and effort but also drive your sales to new heights. join us now!

Course requirements and prerequisites

There are no requirements for this course. Your interest in the topic and your commitment to learning are all you need to achieve the utmost benefit from this course.