By the end of this course, you will be able to
How to identify and eliminate a lot of the mistakes that result from miscommunication in our work daily, personal relationships, and every situation in daily life.
The important factors that help shape communication; you will also learn guidelines to follow to decrease the chances of a misunderstanding occurring to a minimum.
The foundational principles of communication, interesting myths about communication, and the core skills you must have to communicate effectively and clearly.
Course details
- 1 h 19 m/20 lessons
- Last updated: 2/10/2017
- 4 learning resources
- Course completion certificate
Course Content
Why Communication?
Myths about Communication
Why Communication?
Myths about Communication
7 Principles of Communication
Core Skills for Effective Communication - Part 1
Core Skills for Effective Communication - Part 2
Core Skills for Effective Communication - Part 3
Core Skills for Effective Communication - Part 4
Core Skills for Effective Communication - Part 5
Core Skills for Effective Communication - Part 6
Core Skills for Effective Communication - Part 7
Patterns of Representation - Part 1
Patterns of Representation - Part 2
Filters of Perception & Detecting Behavioral Styles
Characteristics of Different Behavioral Styles
Filters of Personality - Part 1
Filters of Personality - Part 2
Filters of Personality - Part 3
Filters of Personality - Part 4
Guidelines to avoid Misunderstanding
Integrating the Skills & Course Summary
About this course
Communication is the heart of any relation, professional or personal. This course dives into the psychological roots of how communication takes place between people. It will enable you to understand how humans function psychologically and how it reflects in their daily interactions. You will also learn why miscommunication often happens, and it will guide you in leading positive conversations and dealing with challenging situations. The course covers the psychological aspects of our everyday communication.
Course requirements and prerequisites
There are no requirements for this course. Your interest in the topic and your commitment to learning are all you need to achieve the utmost benefit from this course.
Mentor
Miral El Ramlawy
HR, Learning and Development Consultant
9,196 Learners
2 Course
