Understand business continuity's importance and ISO 22301's role as a global standard for ensuring business resilience in all situations. Utilize business impact analysis to identify critical continuity needs.

Differentiate emergency response, crisis, incident, business continuity, and IT disaster recovery roles in ensuring business continuity.

Understand the relationship between risk management and business continuity management, as well as the organizational context of the organization and how it affects the business continuity plan.

Analyze the benefits of a business continuity management system, reducing costs resulting from interruptions, and achieving competitive differentiation.