Managing Employees' Performance in a Professional Way

categories: Business Management

Business

Personal Development

Performance

Business Planning

SDG 8: Decent Work and Economic Growth

By the end of this course, you will be able to

Differentiate between two levels of performance management: organization and individual levels. Moreover, you will be able to identify the three stages of performance management system.
Identify the dynamics of performance evaluation cycle. In addition, you will be able to define the 7 Evaluation methods and identify pros and cons of every method.
Manage performance review professionally using 3 main components. Furthermore, you will learn to avoid common mistakes of managers during PE cycle and PR meeting.

Course details

2 h 49 m/43 lessons
Last updated: 15/10/2023
Course completion certificate

Course Content

Free lessons

Course Intro

3 Minutes

Performance Management - Organizational Level

7 Minutes

Performance Management - Individual Level

3 Minutes

Win -Win Strategy

4 Minutes

Performance Standards

5 Minutes

1. The Introduction

Course Intro

3 Minutes

2. Performance Managment and Evaluation Standards

Performance Management - Organizational Level

7 Minutes

Performance Management - Individual Level

3 Minutes

Win -Win Strategy

4 Minutes

Performance Standards

5 Minutes

Behavioral Standards and KBIS

7 Minutes

Results' Standards and KPIS

6 Minutes

3. Design Performance Management System (PMS)

Design Phase

4 Minutes

Implementation Phase

3 Minutes

Evaluation Phase

4 Minutes

4. 7 Success Factors of PMS

Management Support

3 Minutes

Training

2 Minutes

Managers Accountability

2 Minutes

Individual Objectives

3 Minutes

Regular PR

2 Minutes

Continuous Feedback

2 Minutes

Reward System

1 Minutes

5. Performance Evaluation Cycle

Performance Evaluation Cycle

4 Minutes

6. Seven Evaluation Methods

Introduction to the Seven Evaluation Methods

2 Minutes

360 Degree Feedback

7 Minutes

Benchmarking

1 Minutes

Category Rating Methods

4 Minutes

Comparative Methods

7 Minutes

Narrative Methods

2 Minutes

Special Methods 1

8 Minutes

Special Methods 2

4 Minutes

Special Methods 3

7 Minutes

10.

Balanced Scorecard

5 Minutes

7. Employee Performance Review Meeting

What is Performance Review (PR)?

2 Minutes

"Non-Effective Vs. Effective PR "

4 Minutes

Preparation (Pre-Interview)

3 Minutes

Managing Effective Meeting

4 Minutes

Follow up (Post Interview)

2 Minutes

Performance Development Activities

11 Minutes

8. Common Performance Appraisal Errors For Managers

Halo / Horn Effect

1 Minutes

Recency

1 Minutes

Primacy

1 Minutes

Bias

1 Minutes

Strictness

1 Minutes

Leniency

1 Minutes

Central Tendency

1 Minutes

Contrast

1 Minutes

9. Course Summary

Course Summary

5 Minutes

About this course

This course is designed for supervisors, managers, and HR professionals to equip them with enriched and applied knowledge about the performance management of their employees/teams including: performance standards, the 3 stages of PMS, performance evaluation cycle, the 7 Evaluation methods, and common managers' mistakes. In other words, we will take you through all the stages starting from the basics until you excel in managing your employees' performance.