By the end of this course, you will be able to
To master having effective communication skills that will help you in your daily life, you will also understand the difference between attitude and behavior.
How to master having great listening skills with its different levels and types, understand possible communication barriers and how to overcome them.
What the different types of communication and elements of effective communication are; you will also learn how you can master both self-awareness and self-assessment.
Course details
- 2 h 42 m/18 lessons
- Last updated: 11/10/2017
- 6 Quiz
- Course completion certificate
Course Content
Mastering Effective Communication Skills
Defining Communication
Mastering Effective Communication Skills
Defining Communication
Perception
Attitude & Behavior
Listening
Attitude
Communication Barriers
Types of Communication
Self Awareness
Self Assessment
Elements of Effective Communication
Types of Questions
Listening - Part 1
Listening - Part 2
Levels of Listening
Empathic Listening
Body Language
Feedback
About this course
Mastering effective communication is no longer a luxury because of how essential it is in our daily life. With our ever-changing world, people change, and so does how they communicate. In this regard, this training course aims to provide you with the necessary tools and knowledge to master the skills of effective communication by addressing many topics including, but not limited to, types of communication and its elements, how to choose the appropriate method of communication, the most common communication barriers and how to tackle them.
Course requirements and prerequisites
There are no requirements for this course. Your interest in the topic and your commitment to learning are all you need to achieve the utmost benefit from this course.
Mentor
Amira Nassar
Trainer/consultant/coach
17,013 Learners
3 Courses