By the end of this course, you will be able to
About the advantages of written communication, and how it is better used for complex business processes, and how it can lead to an increased customer satisfaction
How to improve your language and professional writing, how to structure paragraphs, what are the principles of effective style and tips for writing styles.
Common mistakes in writing, capitalization and punctuation, in addition to how to create flow and logic in writing and the elements of business reporting.
Course details
- 2 h 55 m/33 lessons
- Last updated: 7/5/2021
- Course completion certificate
Course Content
Introduction
Common Sentence Structure Errors 1
Advantages and Disadvantages of Written Communication
Important Points
Introduction
Advantages and Disadvantages of Written Communication
Important Points
Common Sentence Structure Errors 1
Common Sentence Structure Errors 2
Capitalization Rules 1
Capitalization Rules 2
Punctuation Rules 1
Punctuation Rules 2
Punctuation Rules 3
Hyphen and Apostrophe
Semicolon and Colon
Quotation Marks and Underlining
Let's Practice
Be Concise 1
Be Concise 2
Be Concrete and Use Active Voice
Avoid Gender Oriented Language and Discriminatory Language
Language in Professional Writing
Improving your Writing
Building Paragraphs
Parallelism
Principles of Effective Style
Tips for Writing Styles
What is Business Writing?
Common Business Documents
Bad Formal Email VS Good Formal Email
Bad Informal Email VS Good Informal Email
Tips for Writing emails
Business Letter Format
Elements of Business Reports
Exercise on Business Document
Course Wrap Up
About this course
Written communication like reports, newsletters or emails are a key factor in the development and success of any organization. Good writing styles have a massive impact on the brand and how people perceive and deal with your brand. The course will help you understand how content writing can contribute to attracting prospective customers by allowing your prospects to take more time in reviewing and understanding your messages. Most importantly, the course will provide you with the skills you need to upgrade your writing style.
Course requirements and prerequisites
This course requires intermediate English language proficiency
Mentor
Hana Fayyad
Professional Certified Trainer
1,375 Learners
1 Course