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categories: Business & Professional Skills

Business
Customer Service
Marketing

Your Guide to Understanding Consumer Behavior

Duration: 1 h 7 m / 15 lessons

Level: General

Course Language: Arabic

By the end of this course, you will be able to

  • Understand the basics of marketing science, identify misconceptions about it, and analyze recent trends in the marketing mix and use them to improve marketing strategies.

  • Understand the importance of studying consumer behavior and types of customers. Learn to collect and analyze consumer data using various methods to grasp their behavior patterns.

  • Analyze the impact of social media platforms on consumer behavior and apply market segmentation strategies to improve the effectiveness of your marketing campaigns.

  • Develop effective strategies to build customer loyalty and understand the role of artificial intelligence in marketing and to enhance customer experience.

Course details

  • 1 h 7 m/15 lessons
  • Last updated: 11/8/2024
  • Course completion certificate

Course Content

Free lessons

1.

Misconceptions About Marketing

2 Minutes
2.

Collecting Data About Consumers

2 Minutes

About this course

In today's dynamic business world, understanding consumer behavior is crucial for gaining deep insights into customer patterns and how social and personal factors influence purchasing decisions. This knowledge helps companies develop tailored marketing strategies that boost customer loyalty and trust. Our comprehensive course introduces the basics of marketing science and explores recent trends in the marketing mix to enhance business performance. You will study consumer behavior models, the stages of purchasing decisions, and the role of marketing psychology in understanding consumer motivations. The course also covers effective methods for collecting and analyzing consumer data, the impact of social media on consumer behavior, and strategies for retaining customers and building loyalty through excellent customer service.

Course requirements and prerequisites

There are no requirements for this course. Your interest in the topic and your commitment to learning are all you need to achieve the utmost benefit from this course.

Mentor

Your Guide to Understanding Consumer Behavior

Duration: 1h 7m / 15 lessons
Level: General
Course Language: Arabic